Night Auditor-ids

A **Night Auditor** in the hospitality industry is responsible for performing a variety of tasks to ensure that a hotel or property runs smoothly during the night shift. The role combines aspects of front desk operations, accounting, and administrative duties. Specifically, a Night Auditor typically performs end-of-day financial reports, reconciles discrepancies, handles guest check-ins and check-outs, and provides customer service during the overnight hours.

Key Responsibilities of a Night Auditor:

- **Guest Check-in/Check-out**:

- Process check-ins and check-outs for guests during the night.
- Ensure that all necessary guest information is collected and processed correctly.
- Handle billing and payments efficiently.
- **Nightly Auditing**:

- Reconcile the day’s transactions, including checking the hotel’s financial records to ensure they are correct.
- Produce financial reports summarizing the revenue generated for the day, accounting for room charges, incidentals, and other expenses.
- Ensure that all postings are accurate and up to date, and resolve any discrepancies.
- **Customer Service**:

- Address guest inquiries, complaints, and requests during overnight hours.
- Maintain a professional, friendly demeanor with guests at all times.
- Handle emergency situations or any issues that arise after hours.
- **System Management and Reporting**:

- Run nightly reports to ensure all financial data is accurate and balanced.
- Close out the day in the hotel management software, and prepare for the next day's operations.
- Update guest accounts and manage any adjustments or corrections.

Knowledge of **IDS Software** (Integrated Data Systems):
IDS (Integrated Data Systems) software is a widely used property management system (PMS) designed to streamline hotel operations, including guest services, reservations, accounting, and reporting. As a Night Auditor, knowledge of IDS software is crucial for performing your daily responsibilities.

How IDS Software Fits into the Night Auditor Role:

- **Guest Reservations & Check-In/Check-Out**:

- IDS software helps streamline reservation management, enabling efficient check-in/check-out processes, managing guest profiles, and tracking room availability in real-time.
- It allows you to view guest history, manage special requests, and facilitate smooth check-ins and check-outs, especially during late-night hours.
- **Billing & Payment Processing**:

- As a Night Auditor, you’ll rely on IDS to ensure charges are applied correctly, and any adjustments or refunds are processed.
- **End-of-Day Closing & Reports**:

- IDS allows Night Auditors to generate critical financial reports like daily revenue reports, occupancy reports, and detailed transaction histories. This is essential for verifying that all charges are accounted for and that any discrepancies are resolved.
- The software ensures that all hotel accounts are properly closed for the day, including room rates, taxes, and incidentals.
- **Accounting Functions**:

- IDS software typically integrates with accounting systems, enabling the Night Auditor to review and post financial transactions like room charges, service fees, and taxes.
- It helps ensure the accuracy of all accounting entries for the night shift, preparing the property for the morning shift and auditing reports.
- **Guest Communication**:

- IDS helps track guest requests, preferences, and service issues, allowing Night Auditors to provide top-notch customer service during the night. Whether it's a special room request or a late checkout, IDS enables auditors to easily manage these in the system.

Additional Skills or Tools You May Use:

- **Excel/Spreadsheet Management**: For more detailed reporting and reconciliation tasks.
- **Communication Systems**: Handling internal hotel communications, guest messages, and emergency situations.
- **Security**: Ensuring hotel safety and security procedures are followed during the night shift, including monitoring surveillance systems.

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person