International Tele Sales

1 week ago

Surat Gujarat, India RCK Enterprise Pvt. Ltd Full time

Manage international outbound and inbound calls to support global customers
- Provide exceptional customer service and resolve inquiries
- Enhance customer satisfaction and loyalty
- Offer accurate information about products and services
- Resolve customer issues efficiently
- Pursue sales opportunities and educate potential customers
- Assist with order placement and provide order status updates
- Coordinate with logistics teams for timely deliveries
- Build strong relationships with international customers
- Document customer feedback for service improvement
- High school diploma or equivalent; bachelor's degree a plus
- Experience in customer service or sales, preferably in an international context
- Proficiency in English; additional languages a plus
- Excellent communication skills
- Flexibility to work different shifts
- Competitive salary
- Health benefits
- Paid time off
- Professional development opportunities

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Overtime pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)
- Sales: 1 year (preferred)
- Diamond industry: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

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