International Tele Sales
1 week ago
Manage international outbound and inbound calls to support global customers
- Provide exceptional customer service and resolve inquiries
- Enhance customer satisfaction and loyalty
- Offer accurate information about products and services
- Resolve customer issues efficiently
- Pursue sales opportunities and educate potential customers
- Assist with order placement and provide order status updates
- Coordinate with logistics teams for timely deliveries
- Build strong relationships with international customers
- Document customer feedback for service improvement
- High school diploma or equivalent; bachelor's degree a plus
- Experience in customer service or sales, preferably in an international context
- Proficiency in English; additional languages a plus
- Excellent communication skills
- Flexibility to work different shifts
- Competitive salary
- Health benefits
- Paid time off
- Professional development opportunities
**Job Types**: Full-time, Fresher, Permanent
**Benefits**:
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- US shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 1 year (preferred)
- Sales: 1 year (preferred)
- Diamond industry: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Location**:
- Surat, Gujarat (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
Expected Start Date: 01/09/2024
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