
Sales Administration Officer
2 days ago
Sales Administration Officer - OCA KEY EXPECTED ACHIEVEMENTS
Role and Responsibilities
- Should be able to work in EUR shift (1130PM to 930 PM)
Commercial Terms and Conditions (CTC) & price management
Analyses and challenges feasibility of commercial terms and conditions, based on business requirements
- Verifies accuracy and consistency of collected data before entering them in the information system
- Sets up the prices and commercial terms and conditions in the information system
- Identifies rejections and manages the correction in the information system.
- Conducts data cleaning to rid the system of old, unused data, duplicate or incorrect data
Request Management
- Captures customer’s requests & claims related to commercial terms and conditions and prices
- Analyses and provides issue resolution or appropriate answer
- Contacts, follows up and closes the loop with customer
- Performs root cause analysis and implements corrective actions to eliminate reoccurrences
- Shares recurring problems with the relevant internal partner(s) in order to find solutions
Financial transactions traceability
- Ensures the traceability of financial transactions, regardless type of payment, to answer to audits requirements
- Produces and archives all supporting materials according to the rules in force in the territory covered
- Applies legal, fiscal and internal control rules (including embargo’s rules).
- Recommends actions and evolutions to improve the efficiency of work methods, internal control compliance and customer satisfaction
Internal control:
- Ensures both operations and projects are compliant with Internal Control requirements
- Ensures the implementation of internal control requirements for the Sales Administration and Marketing & Sales teams
- Guarantees that action plans are defined and deployed on time by the Sales Administration & Marketing & Sales teams
Educational Requirements
- Masters/Bachelor degree in Accounting, Finance or Business Administration
Work Experience
Competencies
- Strong analytical & reporting Skills
- Good Interpersonal and communication skills to effectively work with the team. A team player.
- Should work under pressure; Self starter
- Strong communication skills.
- Conflict Management, Problem Solving, Customer Centricity and people handling
Preferred Skills
Knowledge in Power BI/Automation tools is preferrable
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