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Services Co-ordinator

2 weeks ago

Ghansoli Navi Mumbai Maharashtra, India Prama Group Full time

**Job Title: Services Co-ordinator**

**Department**: Services

**Company Overview**:
Prama Instruments Pvt. Ltd., an **ISO 9001:2015** certified company, has been a pioneer in analytical laboratory solutions for over 30 years. Serving industries like Pharmaceutical, Chemical, Food, Forensic, Environmental Monitoring, and Oil & Gas, the company offers innovative turnkey solutions in Gas Management Systems and Analytical Laboratory Instruments, backed by a highly skilled team in Sales, Projects, and Support.

**Role Details**:

- **Job Type**: Full-time
- **Location**: On-site
- **Education**: Bachelor’s degree in mechanical engineering (preferred)
- **Experience**: Minimum 1 year (preferred)
- **Salary**: ₹18,000 - ₹25,000 per month

**Benefits**:

- 30 paid leaves and 10 holidays annually
- Provident Fund (PF) contributions
- Performance-based incentives
- Professional training and development programs
- Employee Assistance Program
- Transportation to and from the nearest station
- Cell phone reimbursement
- Paid sick leave
- Annual bonus

**Responsibilities**:

- Coordinate service activities for analytical laboratory instruments.
- Serve as the primary liaison between clients and technical teams.
- Manage scheduling and ensure timely completion of service tasks.
- Prepare and maintain detailed service reports.
- Collaborate with the Sales and Projects teams for seamless project execution.
- Address client queries and concerns effectively.

**Skills and Qualifications**:

- Strong organizational and multitasking abilities.
- Excellent communication skills, especially in English (preferred).
- Proficiency in technical understanding of laboratory instruments or gas management systems.
- Hands-on experience in customer support or service coordination (1 year preferred).

**Schedule & Supplemental Pay**:

- **Schedule**: Day shift
- **Pay**: Yearly bonus in addition to monthly salary

Join **Prama Instruments Pvt. Ltd.**, where we foster growth, innovation, and excellence. Be a part of a dynamic team delivering cutting-edge analytical solutions to drive industry success.

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person