Fresher Hiring for Call Center Agent

4 days ago


Thane, India Kreez Consulting Full time

We are hiring for **call center agents/Customer care Representatives** in **Thane.**

**Main Job Tasks, Duties and Responsibilities**
- research required information using available resources
- manage and resolve **customer complaints**:

- provide customers with product and service information
- enter new customer information into system
- update existing customer information
- identify and escalate priority issues
- route calls to appropriate resource
- follow up customer calls where necessary
- document all call information according to standard operating procedures
- complete call logs
- produce call reports

Callcenter #Customercare #BPO #Voiceprocess #Bankprocess # ThaneJobs #Fresherjobs

**Job Type**: Fresher

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9354855504


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