Customer Care Executive

3 days ago


Panaji, India Rio Enterprises Full time

We are looking for a Mover Coordinator to be responsible for handling our company’s ongoing projects.

**Job Location**: Patto, Panjim

**Working days**: 6 days a week (Monday off)

**Work Timing**:7 PM - 7 AM (9 hrs predefined shift)

**Responsibilities**:

- Coordinating with movers, scheduling move, collect payments from customers, follow up etc via text and phone
- Planning and handling project schedules and timelines with team members to make sure that all moves are on track with project requirements, deadlines, and schedules
- Act as point of contact for assigned moves, complaints and escalate issues as appropriate
- Develop and maintain positive relationships with movers, project team members, and customers
- Coordinating daily operations with the Manager
- Monitor project progress on a regular basis

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: From ₹20,000.00 per month

Schedule:

- Night shift
- US shift
- Weekend availability

Ability to commute/relocate:

- Panaji, Goa: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: One location



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