Process Associate

1 week ago

Hyderabad Telangana, India Meazure Learning Full time

At **Meazure Learning**, we aim to empower open-minded, inquisitive, and driven people, and we love how each new addition to the team adds to our culture. Here, you can positively impact the careers of millions of test-takers and reshape the education technology landscape by working toward one vision:

- “To provide life-long learners across the globe the freedom to pursue their academic dreams and career aspirations safely, securely, and conveniently.”_

**Our Vision** starts with our values—_Hungry, Humble, and Smart_. We are looking for team members who model drive for results. Team members who think of the organization and team first without ego or agenda. Leaders who instinctively collaborate and operate with emotional intelligence. This is the foundation of success for all employees at Meazure Learning.

**The Role**:We are providing proctoring service to the recognized Universities in USA. Proctoring means online invigilation. Students take Exams Online using Webcam. We need to explain the rules to the student and monitor them through put the Exam and provide assistance as and when required.

**The Responsibilities**:

- Proctor examinations as and when scheduled either through automated roster OR manual schedules
- Supervise the investigation of any alleged breach of Disciplinary Regulations for students.
- Help Students complete the prerequisites of the exam Validate and Verify the identity of Student before taking the examination
- Supervise the examination for the entire period and document the same in the database. Make sufficient notes or comments in the options/features provided in the software for the next level approver (auditor) to make a final call on the examination taken by the Student.
- Participate in weekly review meetings reviewing the proctoring performance and carefully note the improvements noted during the meeting and implement them accordingly
- Provide daily and detailed proctoring report to the Head Proctor OR Process Head
- Be able to fully understand the software and ensure proper training is provided to the team of Assistant Proctors
- Keep up with the new enhancements OR developments of the software system and provide refresher training to the Assistant Proctors
- Report any technical issues during the exam to the technical support team with full details

**Additional Position Information**:

- Full-time position
- Onsite
- Location: HYDE/HYDW
- Core Hours: As per business requirement, core hours 8 hours per day/one hour break

**The Benefits**:

- Competitive Pay
- Healthy work Culture
- Cab Service to and from work with AC
- Career Growth Opportunities
- Learning and Development Opportunities
- Company Sponsored Health Insurance
- Referral Award Program
- Company Provided IT Equipment

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