Process Expert

3 days ago


Bengaluru, India Siemens Healthineers Full time

**Job title**: Process Expert - Purchase to Pay

We provide extensive high-quality and cost-efficient Purchase-to-Pay services from purchasing to the processing of outgoing payments.
We work with a strongly integrated system and a highly automated purchasing process
Our customers receive state-of-the-art, easy-to-use Purchase-to-Pay (P2P) services. We deliver maximum value to the business by driving P2P optimization and digitalization using our entrepreneurial approach, and we support our customers’ current and future business requirements with the help of our high level of process and automation competency.

This is your role. What part will you play?
- To perform/supervise the process of payment run activities.
- Monitoring of payment exceptions/rejections and working towards the resolution
- Be responsible for the completion of all the payment related activities identified.
- Monitoring of vendor accounts for any debit balance and follow up with the vendor/business towards the recovery.
- Ensuring that services are delivered in line with Service Level Agreements/expectations, and to comply both internal and external control requirements.
- Accurate and timely execution of payment tasks established on the agreed terms, conditions and procedures with the customer and in accordance with company regulations.
- Good customer relations skills and understanding of KPI/SLA.
- Handle escalation and provide solutions to the customers.
- Deals with customer queries at any level regarding invoices.
- Should be able to perform all reporting activities without errors.
- Monitor all process related activities without any conflicts.
- Achieve productivity targets. Metrics to ensure results are achieved.
- Monitor process quality and Compliance with Internal Controls to ensure and achieve quality audit standards.
- Identify areas of improvement within the process.
- Responsible for process documentations, process updates and exceptions and maintain the data.
- Escalation Management maintaining the Root cause analysis and solution for the issue.
- Process Automation and Improvements
- Other responsibilities and job contents as later identified by the department Manager.

We don’t need superheroes, just super minds.
- Bachelor’s degree or equivalent experience.
- 4-5yrs of Accounting/P2P experience
- 3-4 years of P2P experience or Finance & accounting.
- Proficient knowledge of MS Office.
- Demonstrated effectiveness in working with team.
- Demonstrated a good thought process in problem solving.
- Very good knowledge of SAP.
- Excellent understanding of P2P process and its various controls.
- Must be fast learner and should be able to think analytically.
- Effectively service the existing Customer base and protect against service interruptions.
- Excellent Verbal and written Communication skills.

Make your mark in our exciting world at Siemens:
This role is based in Bangalore, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.

**Organization**: Global Business Services

**Company**: Siemens Technology and Services Private Limited

**Experience Level**: Experienced Professional

**Full / Part time**: Full-time



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