Infra Ld Cross Func Serv

6 days ago

Bengaluru, India Mindtree Full time

Looking for a ServiceNow integration engineer with experience to integrate between Monitoring tool and ServiceNow # Help to define the configuration management function, define roles and responsibilities, RACI, KPIs and metrics. # Design and delive ry of the Configuration Management plan, policies, processes, and procedures for the Customer # Define data standards, taxonomy and data model aligned to ServiceNow CSDM and other industry best practices # Identify the current process, data and autom ation gaps and best practices and leverage uplift them during deployment phase of the CMDB # Help in data baselining, data clean-up and formatting for on-boarding the customer Cis into the CMDB # Help the Servicenow developers and architect to depl oy the functional specifications in the tool and make sure the processes are adopted at the right level # Design, Build and maintain accurate Service Maps for the in-scope Services # Design and deploy CMDB data and functionalities for specific use ca ses as needed for the Customer eg: business impact analysis, vulnerability management, request automation, business continuity management, etc..

Job Requirements: IT Service Continuty Management BCP DR, Incident Management, Incident Process Definition Document

**Job Type**:
Full Time

**Location**:
BANGALORE

**Mandatory Skills**:

- IT Service Continuty Management BCP DR

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