Online Sales Executive

3 days ago


Sigra Varanasi Uttar Pradesh, India Sumangal Fashion PVT LTD Full time

**Key Responsibilities**:

- Handle online customer queries across WhatsApp, Instagram, website, and other platforms
- Share product details, photos/videos, and styling suggestions to clients
- Convert inquiries into confirmed orders through effective communication
- Coordinate with packing & dispatch team for smooth deliveries
- Maintain customer records and follow-ups for repeat orders
- Assist in managing online catalog uploads and content if needed

**Qualifications & Skills**:

- Graduate (preferred) with good computer and mobile handling skills
- Must be fluent in **Hindi and English** (both verbal and written)
- Strong communication and convincing skills
- Familiarity with ethnic wear (especially sarees) is highly preferred
- Experience in online customer dealing (minimum 1-2 years preferred)
- Knowledge of WhatsApp Business, Instagram DM, Shopify backend or similar platforms is a plus

**Experience**:

- 1-3 years in online sales, customer service, or ethnic fashion retail (sarees preferred)

**Job Types**: Full-time, Fresher, Internship

Pay: ₹9,096.91 - ₹21,716.75 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person



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