Front of House Operative

2 weeks ago

Hyderabad, India Mace Full time

The opportunity

This role is to be responsible for all front office related functions and always maintain a high standard of service and hospitality.

We are hiring an ambitious and forward-thinking front of house operative to join our established and growing team in Hyderabad.

Your responsibilities will include:

- Welcoming visitors and directing appropriately.
- Using proper telephone etiquette while handling calls.
- Understanding and using proper mail and message delivery.
- Reporting any unusual occurrence to the manager on duty or the front office manager.
- Maintaining the cleanliness and free of clutter at the front desk area at all times.
- Receiving, directing, and relaying telephone messages to the concerned person.
- Assisting in the booking of meetings, and conference rooms.
- Providing administrative services.
- Clearing SEZ for foreign visitors.
- Ensuring to demonstrate professional and polite responses in the telephone responses.
- Ensuring personal preventability and dress in the assigned uniform.
- Providing assistance in general administrative activities.
- Generating of MIS reports.
- Participating in emergency evacuation procedures including crisis management and business continuity.
- Assisting employees in the booking of restricted conference rooms.
- Issuing of SEZ and in-house ID cards to the new joiners.
- Assisting HR in new joiner formalities.
- Processing of all invoices for payment.
- Clearing main gate security for all visitors.
- Monitoring the mail room and library activities.

About you

You have a minimum high school and/or bachelor's degree. You have administration experience. You are a team player with strong customer service skills and organizational skills. You have working knowledge of MS Office.

You are digitally savvy, can build lasting client relationships and lead strong, motivated teams. You will be hungry to grow your career and enjoy the opportunities Mace has to offer.

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