Sales Coordinator

o **Position**: Sales Coordinator Cum Inside Sales
- **Experience**: 2+ years of sales experience
- **Working Days**: 6 Days (Monday to Saturday)
- **Shift Timing**: 09:00 AM to 05:30 PM
- **Employment Type**:Full-time

**Key Responsibilities**:

- **Sales Support and Coordination**:

- Provide comprehensive administrative support to the sales team, including scheduling meetings, preparing sales materials, and managing communications.
- Assist in the preparation of sales proposals, contracts, and presentations for prospective clients.
- Coordinate the sales team’s calendar and follow up on client meetings, ensuring timely communication and actions.
- Maintain and update the customer database (CRM) with accurate and current information.
- **Inside Sales Activities**:

- Conduct outbound sales calls to potential and existing clients to promote products and services.
- Qualify leads generated through google and convert them into sales opportunities.
- Prepare and send quotations, follow up on proposals, and close sales deals.
- Upsell and cross-sell products to existing customers by identifying their needs and suggesting relevant solutions.
- **Order Processing and Management**:

- Process and manage sales orders, ensuring that they are entered accurately into the system and fulfilled on time.
- Coordinate with the logistics and operations teams to track orders and ensure timely delivery to customers.
- Address any issues related to order fulfilment, such as product availability or shipping delays, and communicate with customers accordingly.
- Ensure that all documentation related to sales orders, invoices, and delivery notes is properly maintained.
- **Customer Relationship Management**:

- Build and maintain strong relationships with customers, acting as their main point of contact for all sales-related inquiries.
- Handle customer complaints or concerns with professionalism, ensuring prompt resolution and customer satisfaction.
- Follow up with customers post-sale to ensure satisfaction and encourage repeat business.
- Conduct regular check-ins with existing customers to understand their ongoing needs and identify opportunities for additional sales.
- **Sales Reporting and Analysis**:

- Prepare and distribute regular sales reports to the sales team and management, highlighting key metrics such as sales performance, order status, and lead conversion rates.
- Analyse sales data to identify trends, opportunities, and areas for improvement in sales strategies.
- Maintain accurate records of all sales activities, including calls made, leads generated, and deals closed.
- Assist the sales manager in forecasting sales targets and planning sales activities.
- **Team Collaboration and Communication**:

- Work closely with other departments, such as marketing, finance, and operations, to ensure alignment on sales initiatives and customer requirements.
- Participate in sales meetings, providing updates on inside sales activities and customer feedback.
- Collaborate with the marketing team to support promotional campaigns and events aimed at generating new leads.
- Assist in training and mentoring new sales team members as required.
- **Compliance and Best Practices**:

- Ensure that all sales activities comply with company policies, industry regulations, and ethical standards.
- Continuously update knowledge of the company’s products and services, as well as industry trends and market conditions.
- Implement best practices in sales processes to improve efficiency and effectiveness.
- Maintain confidentiality of customer information and adhere to data protection regulations.

**Qualifications**:

- **Education**: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- **Experience**:

- 3-5 years of experience in sales coordination and inside sales roles.
- Proven track record in achieving sales targets and providing excellent customer service.
- **Skills**:

- Strong communication and interpersonal skills, with the ability to build relationships with customers and team members.
- Proficiency in CRM software, Microsoft Office Suite, and sales reporting tools.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and collaboratively within a team.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Application Question(s):

- What is your current location ?
- What is your inhand salary ?
- Have you experience in lead generation & B2B sales ?
- What is your notice period ?

**Experience**:

- Lead generation: 3 years (required)

Work Location: In person