Tele Caller Executive

2 weeks ago

Model Town Jalandhar Punjab, India ICA Edu Skills Pvt Ltd Full time

**Job Title**: Telecaller

**Location**: Jalandhar, Punjab

**Job Type**: Full-time

**About Us**:
**Job Summary**:
**Key Responsibilities**:
**3. Provide exceptional customer service**: Ensure that all interactions with prospective students/clients are professional, courteous, and responsive to their needs.

**5. Maintain accurate records**: Update customer relationship management (CRM) software with accurate and timely information about interactions with prospective students/clients.

**6. Collaborate with team members**: Work closely with other team members to share best practices, provide support, and achieve business objectives.

**7. Stay up-to-date with industry knowledge**: Participate in training and development programs to stay current with industry trends, competitor activity, and new technologies.

**Requirements**:
**1. High school diploma or equivalent**: A minimum of a high school diploma or equivalent is required.

**2. 1-2 years of sales or customer service experience**: Proven experience in sales or customer service, preferably in the education industry.

**3. Excellent communication and interpersonal skills**: Strong communication and interpersonal skills, with the ability to work with diverse groups of people.

**4. Basic computer skills**: Proficiency in Microsoft Office and CRM software.

**Nice to Have**:
**1. Experience with CRM software**: Familiarity with CRM software, such as Salesforce or HubSpot.

**2. Knowledge of the education industry**: Understanding of the education industry, including trends, competitor activity, and new technologies.

**3. Fluency in multiple languages**: Ability to communicate fluently in multiple languages.

**What We Offer**:
**1. Competitive salary and benefits package**:A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

**2. Opportunity to work in a dynamic and growing institution**: The chance to work in a dynamic and growing institution, with opportunities for professional development and growth.

**3. Collaborative and supportive work environment**: A collaborative and supportive work environment, with a team of experienced professionals who are passionate about education.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Must have experience in education sales like course selling.

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)

**Location**:

- Model Town, Jalandhar, Punjab (required)

Work Location: In person

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