Call Center Executive

1 week ago

Mumbai, India Ominnovation Call Services Private Limited Full time

**About Company**:
An organisation, so energetically started in June 2005, Om Innovation Call Services Private Limited (OICS), has strongly grown into a well-established Professional Company, within a span of just over a decade. Team Ultima is the entity of Om innovations. We proudly partner our major Clients - Airtel, Luminous Power Technologies Private Limited, Citibank, Yes Bank, HDFC, Dr Reddy’s Lab, and Max New York Life.

**Work Time**: 10 AM - 7 PM

**Academic Qualification & Work Experience**:

- Graduate / Undergraduate in any stream from recognized institute & education board.
- 0 to 6 months of experience in BPO Industry
- Age between 21 years to 45 years

**Attributes & Skills**:

- Good communication skills
- High level of professionalism
- Self-motivated with a results-driven approach
- Efficient Problem-Solving Skills
- Willingness to learn and grow
- Team Player

**Key Responsibilities**
- Handle inbound / outbound calls from / to customers
- Identify the needs of customers, resolve issues, and provide solutions
- Upsell / Cross-sell other offerings of the organisation
- Maintain good customer relations
- Maintain confidentiality of transactions
- Follow Company and Client Code of Conduct

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Speak with the employer**
+91 7021361678

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