Telesales Executive

13 hours ago

Jogeshwari West Mumbai Maharashtra, India Planyourworld Training Academy pvt ltd Full time

Key Responsibilities
- **Sales Generation**: Conduct outbound calls to prospective customers to promote products and services, aiming to convert leads into sales.
- **Customer Relationship Management**: Build and maintain strong relationships with customers, ensuring their needs are met and addressing any concerns.
- **Follow-Up**: Perform follow-up calls to prospects and previous customers to encourage repeat business and gather feedback.
- **Data Management**: Use CRM software to track interactions, manage customer accounts, and analyze sales data for insights.
- **Market Research**: Stay updated on industry trends and competitor offerings to identify new sales opportunities.
- **Reporting**: Compile sales reports and present findings to management, highlighting performance metrics and areas for improvement.

**Qualifications**:

- **Experience**: Minimum of 2-3 years in telesales or a related field, with a proven track record of meeting or exceeding sales targets.
- **Education**: A high school diploma or equivalent; a bachelor's degree in Business, Marketing, or a related field is preferred.
- **Skills**:

- Strong communication and interpersonal skills.
- Proficiency in using CRM systems and Microsoft Office Suite.
- Excellent negotiation skills with a customer-focused approach.
- Ability to work independently as well as part of a team.

Desired Attributes
- Result-oriented mindset with the ability to handle objections effectively.
- Strong organizational skills with attention to detail.
- Ability to adapt to different customer personalities and needs.

This job description outlines the essential duties and qualifications for a telesales representative with 2-3 years of experience, focusing on sales performance, customer engagement, and operational efficiency

Pay: ₹20,000.00 - ₹25,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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