Client Service Executive

2 days ago

Ahmedabad Gujarat, India Techify Solutions Full time

Location
- Ahmedabad, India
- Experience
- 1-2
- Job Type
- Full Time

**Job Description**:
**Job Title: Client Support Executive**
**Location: Ahmedabad**

**Key Responsibilities**:

- Build sustainable relationships and trust with customer accounts through open and interactive communication
- The execution of daily campaigns, including Channel Partner special events, product, trade scheme communication and festival communication.
- Handles various tasks related to the social media community (Facebook). This includes accepting Facebook member requests, approving daily dealer posts, collecting dealer special occasion photos on Facebook, creating awareness through Facebook creative, and reconciling Facebook members.
- Update Channel Partner and employee groups in WhatsApp, adds new Channel Partners on a monthly basis, and ensures accurate and up-to-date information in the groups.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers
- Identify and assess customers’ needs to achieve satisfaction.
- Prepare the Daily/Weekly/Bi-Weekly/Monthly/Quarterly Reports.
- Support and increase the CRM usage and help in Monthly/quarterly redemption of the products

**Qualification/Requirements**:

- Graduate in any discipline
- Minimum 1 year of relevance experience.
- Excellent communication in English/Hindi is compulsory
- Inbound/outbound calling process

About Company

Techify is the Fastest Growing Tech Company with a talented, passionate and learning team. Techify's DNA Is About Solutions & Technologies. We are here to help our customers grow their business.

Our Vision is to Become One of the Best Product Engineering companies in India We put client relationships first hence our mission is to build software solutions that help clients transform their business by unleashing hidden potential with technology.

So our success mantra is Customer first, Team second and We are the third.

Our main focus is our Customers’ and Partners’ success. Our visionary and experienced team turns innovative ideas into efficient products & softwares. Our well-defined processes ensure on-time delivery to our partners giving us an edge over our competitors. The most important pillar in achieving our goals is our dedicated Team and to encourage them and keep them motivated, we have set up a culture that rewards Self Development and Innovation.

Our cutting-edge services include intensive research and analysis to identify the appropriate technology to achieve best performances by incurring least cost possible. We take a studied approach towards cost, performance, feature trade-offs to help companies surmount the challenges of delivering high-quality, timely products and services to the marketplace. We have the ability to take up any product be it at the stage of defining, designing, verifying or realizing.

Here are our recognitions. We are the winner of Grand Challenge in Vibrant Gujarat Summit’2018. We have also achieved prestigious “Trend Setter” award from Gujarat Innovation Society. Times Coffee Table Book Covered us in “Gujarat the Inspiring edge” edition. We are also Amazon web services consulting and networking partners.

  • Client Servicing Executive

    7 days ago

    Ahmedabad, Gujarat, India Bestow Full time

    **Job Location: VADODARA, GUJARAT** BESTOW is a dynamic and innovative branding and marketing research company dedicated to helping businesses unlock their full potential through creative and strategic solutions. Our team of experts is passionate about transforming ideas into compelling narratives that resonate with target audiences, driving brand success...

  • Client Servicing Executive

    2 days ago

    Ahmedabad, India Talent corner Hr service pvt Ltd Full time

    Build and maintain strong relationships with clients to ensure their needs are met and their expectations are exceeded. Serve as the main point of contact for assigned clients, addressing their queries and concerns in a timely and professional manner. Actively listen to clients' requirements and provide appropriate solutions or recommendations to meet...

  • Client Servicing Executive

    14 hours ago

    Ahmedabad, Gujarat, India Skillgenic Full time

    Designation: Client Relationship Executive - Insurance Services No. of Vacancy: 1 Post Work Profile: client meeting and selling of insurance products. Location: Rajkot Salary: 15,000/- to 20,000/- + Incentive Experience: 1 to 2 years & fresher’s can also apply. Education: Graduate min. Working hours: 09:00 to 07:00 & 1hrs Lunch break Gender:...

  • Client Servicing Executive

    2 days ago

    Sola, Ahmedabad, Gujarat, India Kumbh Design Full time

    Kumbh Design Inc, a branding agency based in Ahmedabad, is hiring Client Servicing Executives. Be part of our team and work with branding, design, and social media professionals. Handling smooth client communication and coordinating between the creative team and clients are the core responsibilities of this role. **Roles and Responsibilities**: - Manage...

  • Client Servicing Executive

    4 days ago

    Ahmedabad, Gujarat, India SkillGenic Academy Full time

    Designation: Client Relationship Executive - Insurance Services No. of Vacancy: 1 Post Work Profile: client meeting and selling of insurance products. Location: Ahmedabad **Salary**: 20,000/- to 30,000/- + Incentive Experience: 1 to 2 years - Education: Graduate min. Working hours: 09:00 to 07:00 & 1hrs Lunch break Gender: Male Age bar: 25 to 3 5...

  • Client Servicing Executive

    7 days ago

    Sola, Ahmedabad, Gujarat, India Kumbh Design Full time ₹ 15,00,000 - ₹ 35,00,000 per year

    Kumbh Design Inc, a branding agency based in Ahmedabad, is hiring Client Servicing Executives. Be part of our team and work with branding, design, and social media professionals. Handling smooth client communication and coordinating between the creative team and clients are the core responsibilities of this role.Roles and ResponsibilitiesManage new and...

  • Client Service Executive

    2 days ago

    Ahmedabad, Gujarat, India LoMoSo Solutions Pvt. Ltd. Full time

    **Job Title: Client Support Executive** **Location: Ahmedabad ** **Key Responsibilities**: - Build sustainable relationships and trust with customer accounts through open and interactive communication - The execution of daily campaigns, including Channel Partner special events, product, trade scheme communication and festival communication. - Handles...

  • Client Servicing Executive

    2 weeks ago

    Satellite, Ahmedabad, Gujarat, India Avyukta Associates Full time

    Hiring client services executive with 4 years plus experience of handling clients preferably for an advertising firm. **Responsibility** - Identifying and resolving client queries - Maintaining a detailed and accurate record of all client details and communications - Building and maintaining long-lasting business relationships with clients - Ensuring to...

  • Client Servicing Executive

    14 hours ago

    Ahmedabad, Gujarat, India Cuneiform Full time

    **Designation**: Client Service Specialist **Location**: Gota, Ahmedabad (WFO) **Experience Range**: 0.6 to 1 Year immediate joiners are only eligible.. The Client Service Specialist is responsible for nurturing and maintaining positive relationships with clients, ensuring their needs are met, and maximizing their satisfaction. They serve as the primary...

  • Client Servicing Executive

    4 days ago

    Ahmedabad, Gujarat, India Petpooja (Prayosha food services Pvt ltd) Full time

    **Shift time**:2 to 11pm (Public Holiday & Weekend working) **Roles and Responsibilities**: - As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assigned. - Influence key performance metrics of the portfolio - Usage Metrics, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) & Retention. - Use...