Trainee, Merch Systems

2 weeks ago

Bengaluru, India Hudson's Bay Company Full time

**What This Position Is All About**

**Who you are**:

- A minimum of 0-1 years of total experience
- Strong oral and written communication skills
- Strong work ethic; someone capable of taking ownership of a task and seeing it through to

completion
- Comfortable working in a dynamic and flexible environment with changing priorities.
- Be available as necessary to work after hours to support project goals and timelines including on

weekends on need basis.
- Excellent knowledge of Object Oriented Concepts and a solid understanding of Relational

Databases (Oracle preferred)
- Oracle PL/SQL and Unix Shell Scripting knowledge

**Job Qualifications**:
**As a Trainee, Merch Systems, You Will**:

- Drive the highest levels of customer service and stability
- Monitor the environment to proactively identify, troubleshoot and resolve issues
- Conduct root cause analysis to identify and resolve complex problems impacting service levels
- Configure alerts on the system to identify issues before they cause system outages.
- Foster technical and procedural excellence within the IT department for Merchandising systems

and processes- Coordinate with other IT departments to facilitate requirements, objectives, and manage Incidents
- Participate in after-hours escalations and maintenance as needed
- Partner with IT management and internal customers to communicate and implement necessary

changes to keep the environments current, stable, and secure

**Your Life and Career at Saks Cloud Services**
- Be a part of a world-class team; work with an adventurous spirit; think and act like an owner
- operator
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time employees (including medical, vision and dental)

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