Apple and Samsung Authorized Service Technician

4 days ago

Bengaluru Karnataka, India BREAK PROTECTION Full time

**Apple Authorized Service Technician**
**Samsung Authorized Service Technician**

**Location**: Bangalore
**Salary Range**: ₹50,000 - ₹100,000 (based on experience & certification)
**Joining**: Immediate

**Requirements**:

- Certified **Apple Authorized Service Technician (AST)** or **Samsung Authorized Service Technician (SAT)** - **Certification is mandatory**:

- Minimum **2-3 years of hands-on experience** in mobile/laptop repair & service
- Strong knowledge of troubleshooting, diagnostics, and spare parts handling
- Ability to maintain high-quality service standards as per brand guidelines
- Good communication skills and customer service approach

**Responsibilities**:

- Perform hardware & software diagnosis, repair, and replacement for Apple/Samsung devices
- Handle warranty & out-of-warranty service cases as per OEM protocols
- Maintain accurate service records and ensure compliance with authorized service standards
- Coordinate with supply chain/store team for spare parts and service materials
- Deliver customer satisfaction through professional and timely service

Pay: ₹40,000.00 - ₹80,000.00 per month

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