Apple laptop/macbook Technician

5 days ago

Vasanth Nagar Bengaluru Karnataka, India F1 Info Solutions & Services Private Limited Full time

To diagnose and repair, hardware and software issues, on Apple devices like Macbooks, iPhones, and iPads.

Work Location - Bangalore, Karnataka

Salary upto 35K p.m. Inhand
PF+Mediclaim+Petrol Allowance+Mobile Reimbursement
Education Background - 10+2 (PUC) / Technical certification / Diploma
Communication Skills - Good ( English & Regional language)

Bike and Driving License Mandatory

Preferable Apple Certified - Mac Engineer/ Macbook Service Technician/Macbook Repair Technician /Apple Service Technician/Apple Support Technician/ Apple Repair Technician /Technical Specialist - Apple

Key Responsibilities
- **Troubleshooting and Repair-** Diagnose and resolve technical issues with Apple hardware and software.
- **Hardware and Software Expertise-** Maintain a strong understanding of Apple products, services, and repair processes.
- **Customer Support-** Provide helpful and empathetic support to customers experiencing technical difficulties, often on the Genius Bar.
- **Documentation and Communication-** Initiate, document, and update the Customer Relationship Management (CRM) system, and communicate findings and solutions to team leaders and Apple.
- **Sales Floor Support-** May assist with customer-facing activities on the sales floor.
- **Learning and Development-** Stay up-to-date on the latest Apple products, services, and repair processes.
- **Education-** Educate customers on troubleshooting, product usage, and ways to buy.

Pay: ₹28,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund

Ability to commute/relocate:

- Vasanth Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have Bike and Driving License
- Do you know to Repair, iPad, iPhone and Macbook

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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