Customer Relationship Executive

2 days ago

Gandhinagar, India TekCare Full time

**Role Overview**:
The Customer Relationship Executive will be responsible for building and nurturing long-term relationships with clients, ensuring customer satisfaction, and driving business growth. The role involves managing client interactions, resolving queries, upselling/cross-selling products or services, and acting as the primary point of contact between the company and customers.

**Key Responsibilities**:

- Develop and maintain strong relationships with existing and potential clients.
- Understand customer needs and provide tailored solutions.
- Handle customer queries, complaints, and feedback in a timely and professional manner.
- Collaborate with internal teams (sales, operations, technical support) to ensure smooth service delivery.
- Generate leads through relationship-building and upselling/cross-selling opportunities.
- Prepare reports on customer interactions, feedback, and satisfaction levels.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Opportunities for career growth and learning.
- Supportive and collaborative work environment.
- Exposure to client-facing roles and relationship-building skills.

**Job Types**: Full-time, Fresher, Internship

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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