Tele Sales

2 weeks ago

Kolkata West Bengal, India Ananta resource Management Full time

**Description**:
**Job Role**:

- **Call Volume**: Make 150 to 200 calls a day to connect with customers.
- **Call Duration**: Talk for about 5 hours a day to meet sales and service goals.
- **Sales Focus**: The job involves actively selling, so you must be persuasive in promoting products and services.
- **Products**: You’ll focus on selling medicines and related healthcare services, which means you need to know the products well and be able to explain them to customers.

**Responsibilities**:

- **Customer Inquiries & Issue Resolution**:

- Answer customer questions about medications and healthcare products.
- Quickly resolve any complaints to keep customers happy.
- **Prescription Review**:

- Check prescriptions to make sure they are accurate and follow regulations.
- **Collaboration**:

- Work with the team to make sure customers get their medications on time.
- Keep records of customer interactions in the CRM system.
- Use CRM data to find ways to improve customer service.
- **Team Coordination**:

- Work with sales, support, and pharmacy teams to ensure smooth service delivery.
- **Training & Knowledge Sharing**:

- Help train new customer support staff on products and best practices.

Pay: ₹120,000.00 - ₹240,000.00 per year

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Application Question(s):

- Are you currently residing in Kolkata?
- Are you comfortable with CTC 1.20 LPA To 2.40 LPA?
- Are you comfortable with Canal South Road kolkata -700105 Metropolitan Cooperative society?

**Experience**:

- Tele Sales: 1 year (required)

Work Location: In person

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