Reservation Executive

2 weeks ago

Malad Mumbai Maharashtra, India Hotel Mumbai House Full time

**Responsibilities**
- Answer phone calls and attend to guests' requests to book rooms or events at the hotel.
- Check on the internal booking system and make the booking for the guest..
- Take and manage online booking through the online booking system.
- Provide outstanding customer service to all guests at all times.
- Follow up with guests who may have had an issue with online or telephone bookings.
- Manage the booking schedule effectively.
- Arrange or rearrange dates with clients when there is no space for their selected dates.
- Ensure management and receptionist staff are kept up-to-date with bookings.

**Requirements**:

- High School or above. An associate's degree in hospitality or clerical work would be an advantage or two years' experience in a similar role
- Excellent written and verbal communication skills
- Excellent customer service skills

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Fixed shift

Work Location: In person

**Speak with the employer**
+91 7710037460

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