Front Desk Receptionist

2 days ago

Bengaluru Karnataka, India Area24 Full time

Key responsibilities of a front desk position:

- **Greeting and welcoming guests**: Being the first point of contact for visitors, providing a friendly and professional greeting.
- **Check-in and check-out procedures**: Processing guest registrations, assigning rooms, collecting payment, and handling departures.
- **Answering phone calls**: Receiving and directing incoming calls to the appropriate staff members.
- **Managing reservations**: Taking and confirming room reservations, updating availability.
- **Handling inquiries**: Answering questions about the facility, local area, and services.
- **Administrative tasks**: Managing mail and packages, scheduling appointments, maintaining logs and records.
- **Resolving issues**: Addressing guest concerns and complaints in a timely and professional manner.
- **Maintaining reception area**: Keeping the front desk area clean, organized, and presentable.

Required skills for a front desk position:

- **Excellent communication skills**: Both verbal and written, to effectively interact with guests and colleagues.
- **Customer service attitude**: A genuine focus on providing positive experiences for guests.
- **Multitasking ability**: Managing multiple tasks simultaneously, like answering calls while checking guests in.
- **Organizational skills**: Keeping track of details, managing schedules, and prioritizing tasks.
- **Problem-solving skills**: Identifying and addressing guest issues efficiently.

Pay: ₹9,102.12 - ₹26,284.29 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

**Experience**:

- total work: 1 year (required)

Work Location: In person

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