Process Associate
1 week ago
**International Voice Process**
**Job Summary**
We are seeking a customer-focused and fluent English speaker to join our international voice process team in Perungudi, Chennai. As a customer support representative, you will handle inbound customer calls, resolve queries, and provide excellent service to our international clients.
**Key Responsibilities**
- Resolve customer queries and concerns in a timely and professional manner.
- Provide accurate information about products or services to customers.
- Utilize problem-solving skills to address customer complaints.
- Maintain a high level of customer satisfaction and quality service.
**Requirements**:
- Fluency in English is essential.
- Excellent communication and interpersonal skills.
- Ability to work in night shifts (8:00 pm - 5:30 am).
- Familiarity with CRM systems is a plus.
- Previous experience in customer support or a related field is an advantage.
**Job Details**:
- Location: Perungudi, Chennai.
- Experience: 0-2 years.
- Salary Range: ₹12,000 - ₹20,000 per month.
- Shift Timing: 8:00 pm - 5:30 am.
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
*Speak with the employer* +91 8148614356
Pay: Up to ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 8148614356
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