Associate - Nuveen Client Service

Sr Analyst, Inv Operations Business Analysis

The Senior Analyst, Investment Operations Business Analysis job contributes to operational activities for the investment function, supporting the management of capital on behalf of pensions, endowments, corporate plan sponsors, and other institutional investors. Working independently under general supervision, this job ensures operational processes are integrated and effective.

Key Responsibilities and Duties
- Reviews trades, accounts, and relevant reports in order to ensure accuracy.
- Analyzes and contributes to the evaluation of relevant business data to identify solutions to moderate business problems, working to improve the effectiveness of operational processes for the investment function.
- Partners with team members and management to ensure operational processes are integrated and effectively supporting investment operations.
- Monitors investment performance reports and presentations for adherence to Global Investment Performance Standards.
- Maintains compliance documentation to help ensure compliance with investment restrictions, laws, Securities & Exchange Commission (SEC), and tax codes.

Educational Requirements
- University (Degree) Preferred

Work Experience
- 2+ Years Required; 3+ Years Preferred

Physical Requirements
- Physical Requirements: Sedentary Work

Career Level

6IC
- Functional Responsibilities:

- Review and enter new account data into internal systems as part of the client onboarding process.
- Process and monitor various client directed transaction requests.
- Daily monitoring and reconciliation of separately managed accounts between the portfolio accounting system and client’s external custodians.
- Communicate with custodians, sponsors and brokers to resolve issues related to daily processes, data delivery, trade settlement, etc.
- Perform quality control checks on critical data elements.
- Process client-directed changes to existing portfolios (e.g., registration changes, strategy changes, security restriction requests, terminations, etc.)
- Review account exception reports to identify potential risk outliers.
- Update and review asset allocation models.
- Monitor and communicate corporate action events.
- Collaborate with internal departments to resolve complex issues.
- Provide daily, weekly and monthly department reporting.
- Interface with internal and external business teams to identify root cause of exceptions and assist with corrective and preventive action
- Train and coach peer team members

Required Experience:

- Investment Banking / Asset Management Industry experience in an offshored operations environment.
- 4 + years of experience in Retail Separately Managed Accounts (SMA).
- Experience with Microsoft Office (Outlook, Excel, and Word)
- General knowledge of financial markets and products
- Knowledge of Separately Managed Accounts (SMA)
- Experience with Portia, Eagle Star, Security APL or K2 BPM is a plus

Strong technical skills

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Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization, with a focus on technology, operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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Phone: (800) 842-2755

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