Uk Voice Process

6 days ago

Gurugram Haryana, India Career Crox Full time

**Job Title**: UK Voice Process

**CTC**: Up to ₹27,000 per month + Incentives

**Experience**: 0-1 year (Freshers welcome)

**Working Days**: 5 days a week + 2 rotational offs
**Education**: Undergraduate or Graduate (any stream)
**Location**: Sector 18, Gurgaon

**Roles and Responsibilities**:

- Handle inbound and outbound voice calls for UK customers.
- Understand customer requirements and offer appropriate product/service solutions.
- Achieve daily and monthly sales targets through effective communication.
- Maintain accurate call records and update customer information in the CRM system.
- Follow process guidelines and compliance policies during customer interactions.
- Manage objections professionally and convert leads into successful sales.
- Provide post-sales support and ensure customer satisfaction.
- Participate in regular training sessions to improve product knowledge and communication skills.
- Coordinate with team members and report daily performance to the team leader.

**Job Types**: Full-time, Permanent

Pay: Up to ₹27,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Application Question(s):

- How much do you rate your English Communication Skill out of 10?
- What's your total experience in Voice Related roles ?
- What's your current in-hand salary?
- Are you ok with given salary and JD ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English ? (preferred)

**Location**:

- Gurgaon, Haryana (preferred)

Work Location: In person

**Speak with the employer**
+91 7836095291

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