Telecaller (Accounting & Finance Background)

3 days ago


Kankarbagh Patna Bihar, India ProTax Protect Services Private Limited Full time

**Job Title**: Telecaller (Accounting & Finance Background)

**Location**: Patna

**Job Type**: Full-time
**Industry**: Finance / Accounting / BPO

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to clients/customers for follow-ups, payments, or data verification
- Handle inbound queries related to finance, billing, or accounts
- Maintain records of communication and update databases (e.g., client payments, queries, etc.)
- Support the accounting team with basic financial tasks such as invoice tracking, payment reminders, or ledger updates
- Explain financial procedures and policies to clients clearly and professionally
- Resolve customer complaints and escalate complex issues when necessary
- Ensure timely follow-ups and maintain call logs and reports

**Requirements**:

- Bachelor’s degree or diploma in Accounting, Finance, or a related field
- Minimum 1 year of experience in accounting/finance and telecalling
- Good understanding of basic accounting principles
- Excellent verbal communication and interpersonal skills
- Proficient in MS Office, especially Excel
- Ability to multitask and work under pressure
- Strong problem-solving and customer service skills

**Preferred Skills**:

- Fluency in English and [local languages as applicable]
- Familiarity with CRM

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

**Experience**:

- Telemarketing: 1 year (required)
- Customer relationship management: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 12/05/2025



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