Customer Support Executive

2 weeks ago

HSR Layout Bengaluru Karnataka, India Finsall Full time

Finsall is the pioneer in India’s insurance premium financing industry. We are determined to

maintain our position as the most trusted partner for the ecosystem, enabling every Indian with an

affordable, simplified, seamless digital premium financing experience.

About the Role:
As a Tele Collection Executive, you are responsible for contacting customers to collect

overdue payments. As a member of a collection team, you will be responsible for achieving

specific collection targets. Additionally, you will be responsible for maintaining accurate

records and providing management with updates.

Role and Responsibilities:

- Contact customers by phone to collect overdue payments.
- Research customer accounts to identify the best contact information and payment

options.
- Negotiate payment arrangements with customers.
- Follow up with customers to ensure they are making payments on time.
- accurate records of all customer interactions.
- Provide updates to management on collection progress.

**Qualifications**:
Education: Bachelors, Any
- Minimum of 1.5 years of experience in the collection department.
- Excellent communication and interpersonal skills.
- Demonstrated proficiency in Hindi and English, both spoken and written.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Experience with collections software is a plus.

**Benefits**:

- Competitive salary and benefits package.
- Opportunity to learn and grow in a rapidly growing company.
- Chance to make a real impact on the company's success.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you an immediate joiner?
- Do you speak hindi fluently?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

Work Location: In person

Expected Start Date: 02/02/2025

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