Service Executive

1 day ago


Kota Rajasthan, India Rajesh Motors (Raj.) Pvt. Ltd Full time

**To support the Service Department in managing documentation, coordination, and reporting related to service operations, ensuring smooth workflow between workshop, field service, and customer service teams.**

**Role**:

- Handle customer inquiries and escalate unresolved issues to the Service Manager.
- Communicate with field engineers and technicians for service updates and parts requirements.
- Enter service-related data in Dealer Management System (DMS) / ERP software.
- Maintain attendance, travel records, and expense statements of service staff.
- Assist in organizing service camps, AMC tracking, and customer service reminders.

**Qualifications & Experience**:

- Diploma / B.Tech in Mechanical / Automobile Engineering (preferred).
- 1-2 years of experience in service back-office / coordination role in construction equipment or automotive industry ( Freshers Can Also Apply)
- Experience with OEM dealer operations (JCB, Volvo, CAT, Komatsu, Hyundai, etc.) will be an advantage.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Internet reimbursement
- Leave encashment
- Provident Fund

Application Question(s):
**Education**:

- Diploma (required)

Work Location: In person



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