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Booking Executive

2 weeks ago

Nashik, India Paradigm Consultancies Full time

**WE ARE HIRING**

Job Designation:

- Booking Executive : Resort

Job Location:

- Nashik, Maharashtra

**Salary**:

- 18,000 - 25,000 per month

Education:

- Diploma or Degree in Hotel Management

**Experience**:

- Maximum 5 years of Experience as Booking Executive in Resort
- Minimum 2-3 years of experience as customer service or hospitality role is preferred.

**ONLY FEMALE APPLICANTS MUST APPLY**

**FULL TIME**

**IMMEDIATE JOINERS REQUIRED**

**PROFILE INTRODUCTION:

- **

As a Booking Executive in a resort, your primary responsibility is to manage and facilitate the reservation process to ensure a seamless and positive experience for guests.

**RESPONSIBITITIES:

- **
- **Customer Service Excellence**:Provide prompt and professional customer service, addressing guest inquiries and concerns.
- **Collaboration with Departments**:Coordinate with various departments for the seamless fulfillment of guest requests.
- **Sales and Upselling**:Promote additional services and amenities to enhance the guest experience and boost revenue.
- **Record Keeping**:Maintain organized records of reservations, cancellations, and guest interactions.
- **Problem Resolution**:Address and resolve guest concerns related to reservations promptly and collaboratively.
- **Training and Development**:Stay updated on industry trends, resort offerings, and customer service best practices.
- **Communication Skills**:Demonstrate excellent communication and interpersonal skills with guests and internal teams.

**REQUIREMENTS:

- **
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Familiarity with reservation software and basic computer skills.
- Knowledge of the resort's facilities, services, and policies.

**Salary**: ₹18,000.00 - ₹25,000.00 per year

**Benefits**:

- Food provided

Schedule:

- Day shift

**Speak with the employer**
+91 8421611139