Call Center Executive

2 days ago

Trichur, India Redlands Ashlyn Group Full time

The Redlands Ashlyn group of companies started its operations in the year 1989 and is the leading supplier of wide range of gold jewellery equipment and purity testing machines, weighing machines, gold melting furnaces etc. across India and abroad. Redlands Ashlyn strive to provide the best, in terms of product quality, customer experience and after sales services.

Designation: Inhouse Tele Marketing Executive

**Job Description**:
Create the inquiries for Service Annual Maintenance Contracts through calling the existing customers.

Search for business leads through available resources like, existing data base, trade fairs, exhibitions, google search, Yellow pages Cold calling etc.

Talk to prospective customers over phone and try to convert them into new business.

Explaining the benefits and advantages of Ashlyn Redlands products to potential buyers

Must understand what the customer requires and accordingly provide a relevant solution to them in a short span of time.

Promote the growth of the business by expanding the company’s customer network

Should be quite customer friendly and should be able to influence the customers

Schedule appointments so that the sales team gets in touch with the probable customers.

follow up with the customer on what they had discussed in the last phone call.

Keep a record of each and every personal detail of the customer in their system and should also maintain all the conversations made over a telephone for future references

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Call center: 1 year (required)

**Language**:

- Malayalam (required)
- Hindi (required)

Ability to Commute:

- Trichur, Kerala (required)

Work Location: Hybrid remote in Trichur, Kerala

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