Restaurant Cashier

1 week ago

Lower Parel Mumbai Maharashtra, India Sensys Technologies Pvt. Ltd Full time

**Job Summary**:
The Restaurant Cashier is responsible for **managing customer transactions in a friendly and efficient manner. This role involves greeting customers, processing payments, handling cash, credit cards, or other payment methods, and ensuring the accuracy of transactions.**The Cashier plays an important role in providing excellent customer service, ensuring a smooth and pleasant dining experience for guests.

**Key Responsibilities**:
**1. Customer Service**:

- Greet customers as they arrive and assist them in processing their orders.
- Answer questions regarding menu items, prices, and promotions.
- Handle customer concerns or complaints in a professional and courteous manner, ensuring customer satisfaction.

**2. Transaction Processing**:

- Accurately process customer orders and payments, including cash, credit, or debit card transactions.
- Issue receipts, refunds, and change as necessary.
- Maintain an accurate cash drawer, ensuring all transactions are recorded properly.

**3. Cash Handling & Reporting**:

- Count money in the cash register at the beginning and end of shifts to ensure amounts are correct.
- Balance cash drawer and prepare cash deposits, ensuring that all financial transactions are accurately recorded and reported.

**4. Order Management**:

- Ensure that orders are processed in a timely manner and that food or beverages are delivered to customers in accordance with restaurant procedures.
- Communicate effectively with the kitchen and service team to ensure a seamless dining experience for guests.

**5. POS System Operation**:

- Operate the restaurant’s Point of Sale (POS) system to input orders, process payments, and issue receipts.
- Troubleshoot POS system issues as they arise and report technical problems to management.

**6. Maintain Cleanliness & Organization**:

- Keep the cashier station clean, organized, and well-stocked with necessary supplies (e.g., receipt paper, pens, etc.).
- Ensure the front-of-house area is neat, tidy, and welcoming for customers.

**7. Teamwork & Collaboration**:

- Work closely with waitstaff, kitchen staff, and management to ensure smooth service flow and high guest satisfaction.
- Assist other staff members during busy times, such as running orders to tables or helping with general tasks.

**8. Promotions & Upselling**:

- Inform customers of daily specials, promotions, and new menu items.
- Upsell and suggest additional items to enhance customer experience and increase sales.

Pay: ₹20,000.00 - ₹24,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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