Gm - Operations & Maintenance

Job Req ID: 43568- Location: Chennai, IN- Function: Technology/ IOT/Cloud- About:

- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

**Role**

**Central Zonal Technology Manager**

**Job Level/ Designation**

**Function / Department**

Technology

**Location**

Circle

**Hiring Manager**

VH- O&M RAN (RAN & Access Transport including MW)

**Job Purpose**

Responsible for network uptime for Radio & MW. Drive to improve the network KPIs for all RAN and access transport including MW technology, Spares management, Alarm rectification, Corrective & Preventive maintenance & Liasoning with IP Vendors. Ensure upkeep of required tools for operation.

**Key Result Areas/Accountabilities**

RNA - MW & Critical Node Availability:

- Maintain RNA as per defined thresholds for all technologies
- Maintain critical RAN node availability along with redundancy, support SNOC for periodic redundancy test
- Support SNOC & OEM during EME / for Critical HW fault rectification
- Faulty BTS HW / consumable rectification within 4 hours
- Maintain critical node alarm free & clear NSA critical faults within 48 Hrs

Alarms & Network hygiene:

- Keeping track, resolve & maintain SA Alarms as per defined threshold
- Resolve VSWR, FAN & Temp. related alarms within 24 Hrs
- Resolve frequent alarm generating sites within 24 Hrs.

Spares, Consumables, NSS transactions & record keeping:

- Maintain Spares & Consumables stock, availability with FO team, raise requirements in advance so that field activities not impacted & Monthly ReCo including physical verification
- Tracking faulty spares & submission of faulty HW to CWH in 3 days, records on physical HW condition & repeat HW fault analysis

Preventive Maintenance:

- Ensure PM for all the sites twice a year
- Ensure PM for all critical node / HUB sites every month
- Run quarterly PM awareness program, maintain PM quality including Alarm free sites & No repeat alarm. Need physical verification / audit for 20 sites per month
- Drive to reduce RNP cases, Proper packing & handling, Site visit / Audit for repetitive HW faults, ensure HW functionality as IP rating specified by OEM.
- MW uptime, maintain HoPs & Loops as per CODE design & and ensure the visibility of nodes in the NMS.
- Liasoning with IP vendors, Escalate & drive LVD bypass & Low voltage cases, last mile OFC vendors and local authorities to improve the network stability

Support & Governance:

- Ensure safety & HSW compliance for entire team with absolutely ZERO fatality
- Periodic governance & support to deliver field operation requirements
- Ensure proper tools, Safety equipment, Laptop with access rights, necessary cables, Vehicle availability
- Periodic training / refresher courses, new technology workshops for team to deliver field operation requirements
- Drive WFM KPIs for HW replacement, Fault / Alarm resolution TAT
- Escalate & Participate improving Infra provider related issues to create right infrastructure for BTS & MW equipment functionality

**Core Competencies, Knowledge, Experience**
- Sound knowledge on troubleshooting of RAN/MW, Optical & IP transport network.
- Large size team Management & Governance
- Administration and team building ability
- Analytical and communication skill set.
- Experience
- 10-15 years of experience in BSS O&M for RAN & MW domain.

**Must have technical / professional qualifications**
- B.E in Electronics and Communication.
- Sound technical skill set/ knowledge of RAN & Access Transport including MW

**Vodafone Idea Limited** (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership