Phone Banking Officer

2 days ago

Mohali, India BookMyLoans Full time

Banking business process outsourcing or banking BPO is a highly specialized sourcing strategy used by banks and lending institutions to **support the business acquisition and product servicing activities associated with the customer lending lifecycle**.

You need to help a customer to understand the product and services, answer customers' phone calls and provide support to customers. Also, you have to focus on creating an exceptional customer experience that helps in customer retention and increases loyalty to our brand.
- Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products.
- Actively prospect, recruit and pre-qualify new clients for our financial services.
- Be a primary point of contact for new and existing customers.

**Job Types**: Full-time, Regular / Permanent, Fresher, Internship
Contract length: 6 months

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- fresher (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9878988820
- Health insurance

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