System Administrator

It's fun to work in a company where people truly BELIEVE in what they are doing

We're committed to bringing passion and customer focus to the business.
- The Intune Administrator will report to the IT Manager / IT Lead.
Job Overview
The Intune Administrator will be responsible for overseeing the uptime and efficient operation
of our mobile device management systems from a technical support perspective. This role
our global day-to-day operations. Collaboration with technical teams across our global
operations, including locations in Los Angeles, Asia, and Europe, will be required to ensure
seamless and secure mobile device management.
Responsibilities and Duties
- Strategic Improvement and Optimization: Proactively enhance the Intune environment for

better efficiency, security, and user experience by identifying improvements, developing
strategies, and recommending new features.
- Daily Operational Support and Maintenance: Provide ongoing support for Intune issues,

monitor system health, enforce policies, and manage user/device groups.
- Development and Implementation: Design and deploy new Intune policies, enrollment

strategies, and integrations with other IT systems.
- Change Request Management: Handle and implement approved changes to the Intune

environment with mínimal disruption and thorough documentation.
- Scripting and Profile Management: Automate tasks using PowerShell and create/manage

custom configuration profiles for different devices.
- Application Deployment and Management: Package, deploy, and secure mobile
- Security and Compliance: Implement and manage security measures, enforce Conditional

Access, monitor compliance, and assist with audits.
- Documentation and Training: Create and maintain Intune documentation and provide

training to users and IT staff.
- Collaboration and Communication: Work with other IT teams and communicate effectively

with stakeholders on Intune matters.
- Continuous Learning: Stay updated on Intune advancements and recommend new

technologies.
POSITION: Intune Administrator
Reports to: IT Manager / IT Lead
Term: Permanent
Location: N/A
Qualifications:

- Education:

- Bachelor's degree in computer science, Information Technology, a related field,
or equivalent practical experience preferred.
- Experience:

- Minimum of 3-5 years of experience in administering and managing a Microsoft
Intune environment in a medium-to-large organization. This experience should
include:

- Proven experience in deploying and managing Intune policies,

configuration profiles, and compliance rules.
- Hands-on experience with various device enrollment methods (e.g.,

Autopilot, Apple Business Manager/School Manager, Android Enterprise).
- Demonstrated ability to package, deploy, and manage mobile
- Experience in configuring and troubleshooting app protection policies
- Practical experience implementing and managing Conditional Access

policies based on device compliance, user identity, and location.
- Experience with endpoint security configurations within Intune, such as

device encryption and integration with security tools.
- Familiarity with PowerShell scripting for automating Intune tasks and

generating reports.
- Experience in providing Tier 2 or Tier 3 level support for Intune-related

issues.
- Solid understanding of Azure Active Directory (Azure AD) and its

integration with Intune for user and device management.
- Technical Skills:

- Strong understanding of Microsoft Intune architecture, features, and best
practices.
- Proficiency in managing and troubleshooting iOS, Android, and Windows devices
within Intune.
- Knowledge of mobile device operating systems and their security features.
- Familiarity with network concepts (TCP/IP, DNS, VPN) as they relate to mobile
device connectivity.
- Understanding of security principles and best practices for mobile devices and
data.
- Soft Skills:

- Excellent analytical and problem-solving skills with a methodical approach to
troubleshooting.
- Strong documentation and technical writing skills.
POSITION: Intune Administrator
Reports to: IT Manager / IT Lead
Term: Permanent
Location: N/A
- Effective communication and interpersonal skills, with the ability to collaborate
with technical and non-technical stakeholders.
- Ability to work independently and manage multiple tasks simultaneously.
- Strong attention to detail and a commitment to accuracy.
- Preferred Qualifications:

- Microsoft certifications related to Endpoint Management (e.g., Microsoft 365
Certified: Endpoint Administrator Associate).
- Experience with co-management scenarios involving Intune and Configuration
Manager (MEMCM/SCCM).
- Knowledge of mobile threat defense (MTD) solutions and their integration with
Intune.
- Experience with scripting languages beyond PowerShell (e.g., Graph API).
- Familiarity with ITIL framework or other IT service management methodologies

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career