Client Servicing Executive
3 days ago
**Job Summary**:
**Key Responsibilities**:
- Act as the primary point of contact for clients, understanding their requirements and expectations.
- Manage the complete project life cycle from initiation to execution and final delivery.
- Coordinate with internal teams including content, design, video production, and digital teams to ensure timely project execution.
- Liaise with vendors and external stakeholders for smooth project operations.
- Develop and maintain strong client relationships by providing regular updates and ensuring high satisfaction levels.
- Prepare and manage project timelines, budgets, and documentation.
- Troubleshoot and resolve any project-related issues proactively.
- Ensure brand guidelines and quality standards are met in all deliverables.
- Work closely with the sales team to support client retention and business growth.
**Key Skills & Qualifications**:
- Bachelor’s or Master’s degree in Science, Pharmacy, or Healthcare-related fields (BSc, BPharm, DPharm, MPharm, PGDM-Healthcare, etc.).
- 1-3 years of experience in client servicing, account management, or project management in an advertising, marketing, or healthcare communication agency (Freshers can also apply).
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office (Word, Excel, PowerPoint) and project management tools.
- Ability to work under tight deadlines and manage multiple projects simultaneously.
- Prior experience in healthcare/pharmaceutical communication is a plus.
Pay: From ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
Supplemental Pay:
- Performance bonus
**Education**:
- Secondary(10th Pass) (preferred)
**Location**:
- Mumbai, Maharashtra (required)
Work Location: In person
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