Payroll Expert
6 hours ago
**Summary**:
LI-Hybrid
Location: Hyderabad, India
Step into a role where your expertise in payroll processes drives meaningful impact. As a Payroll Expert, you’ll support the development of principles and guidelines that shape how we operate, while coordinating data analysis and evaluation to enhance service delivery. Your contributions will help implement and continuously improve payroll systems that support our people across India and APAC countries like Australia, New Zealand, and the Philippines.
**About the Role**:
**Key Responsibilities**:
- Support operational execution of payroll strategic objectives across teams and regions
- Implement payroll processes and standards with guidance and training for users
- Respond to payroll service requests and resolve issues or escalate as needed
- Track and troubleshoot service errors, analyzing messages and user queries
- Evaluate payroll services and contribute to continuous improvement initiatives
- Collaborate on payroll-related projects at country or business unit level
- Provide expert advice on payroll systems, compliance, and customer-focused solutions
**Essential Requirements**:
- Bachelor’s degree or equivalent education and experience
- Proficiency in written and spoken English
- 3-4 years of proven experience in payroll operations for India and APAC countries like Australia, New Zealand, and the Philippines
- Familiarity with payroll systems; ADP experience preferred
- Knowledge of country-specific payroll regulations and tax compliance
- Strong customer focus with proactive problem-solving skills
Division
People & Organization
Business Unit
Universal Hierarchy Node
Location
India
Site
Hyderabad (Office)
Company / Legal Entity
IN10 (FCRS = IN010) Novartis Healthcare Private Limited
Functional Area
Human Resources
Job Type
Full time
Employment Type
Regular
Shift Work
No
**Accessibility and accommodation**:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
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