Sales Expert

3 days ago


Mumbai Maharashtra, India Svaraa Jewels Full time

**Job Summary**:
**Key Responsibilities**:

- Greet and engage customers in a warm, friendly manner.
- Understand customers’ needs and guide them through product selections.
- Demonstrate in-depth knowledge of gemstones, metals, styles, trends, and care instructions.
- Provide detailed information on products including origin, quality, and pricing.
- Maintain visual merchandising standards and ensure displays are clean and organized.
- Process sales transactions accurately using point-of-sale (POS) systems.
- Assist with inventory management, stock replenishment, and special orders.
- Handle customer service issues professionally and effectively.
- Build and maintain lasting customer relationships for repeat business.
- Stay informed about new product arrivals, company promotions, and industry trends.

**Requirements**:

- High school diploma or equivalent; additional certification in gemology or sales is a plus.
- Prior experience in retail sales, preferably in jewelry or luxury goods.
- Excellent communication and interpersonal skills.
- Strong attention to detail and a good eye for style.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Professional appearance and demeanor.
- Basic computer skills and familiarity with POS systems.

**Preferred Qualifications**:

- Certification from the Gemological Institute of America (GIA) or equivalent.
- Multilingual abilities.
- Experience in a commission-based sales environment.

**Work Environment**:

- Retail store setting, may involve standing for extended periods.
- Fast-paced, customer-facing role with occasional pressure to meet sales targets.

**Job Type**: Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person


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