Retail Sales Executive

3 days ago

Kukatpally Hyderabad Telangana, India Uni Seoul Full time

**About the Role**:
**Key Responsibilities:1. Sales & Customer Service**
- Welcome and engage customers to identify their needs and preferences.
- Provide in-depth product knowledge and personalized recommendations.
- Explain product features and benefits to support purchase decisions.
- Upsell and cross-sell products to enhance the overall sales value.
- Handle customer queries, concerns, and feedback in a professional manner.

**2. Sales Target Achievement**
- Consistently meet or exceed individual and store sales targets.
- Actively participate in sales promotions and in-store campaigns.
- Stay informed about ongoing discounts, offers, and promotions to communicate effectively with customers.

**3. Store Operations**
- Ensure merchandise is well-stocked, neatly displayed, and in line with visual merchandising standards.
- Support inventory management, including stock checks, replenishment, and transfers.
- Operate the Point-of-Sale (POS) system for billing and transactions accurately.
- Maintain a clean, organized, and welcoming store environment, including fitting rooms.

**4. Customer Relationship Management**
- Build lasting customer relationships to drive repeat business.
- Maintain and update a customer database for potential leads and follow-ups.
- Provide after-sales support and resolve any post-purchase concerns promptly.

**5. Team Collaboration**
- Collaborate with team members and store leadership to achieve overall store goals.
- Share customer feedback and insights to support service and product improvements.

**Requirements**:

- **Experience**: Minimum 1 year in retail sales or customer service (preferred).
- **Languages**: Proficiency in English and Hindi (preferred).
- **Skills**: Strong communication, interpersonal, and problem-solving skills.
- **Availability**: Must be available for day shift and willing to work in person.

**Why Join Us?**
- Competitive salary package
- Supportive team environment
- Opportunities to grow within the retail industry
- Direct customer interaction and hands-on experience in sales

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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