IT Operations Associate Iii

1 week ago

Kochi, India CONDUENT Full time

**About Conduent**:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description**

**Job Description**:

- Performs tasks according to established procedures.
- Performs business support or technical work, using data organizing and coordination skills to complete assignments.
- In some areas, requires vocational training, certifications, licensures or the equivalent experience.

**Responsibilities**:

- Reviews documented processes for accuracy relevance.
- Analyzes production issues and recommends strategy.
- Performs actions based on business/operational needs and prepares system/KPI reports.
- Assists with incident management and support requests.
- Works with Support Teams to define root cause and replicate issues.
- Works with Support Team to re mediate issues.
- Verifies environment stability.

**Closing**:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent, _we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible._

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