Senior Software Engineer III

4 weeks ago

Kochi, India Prospance Inc Full time

Senior Software Engineer III (Java) - Backend SystemsContract Position | Global E-Commerce Leader | Customer Support PlatformAbout the OpportunityWe're partnering with a leading global e-commerce company to find an accomplished Senior Software Engineer III for their Customer Support Technology team. This is your chance to design and build backend systems that power customer service experiences for millions of users worldwide.You'll architect scalable APIs, workflow frameworks, and automation platforms while mentoring engineers and driving innovation in a collaborative, purpose-driven environment.What You'll DoBackend Architecture & DevelopmentDesign and build robust backend systems powering global customer support operationsDevelop scalable APIs and workflow frameworks that enhance customer and agent experiencesOwn components end-to-end, ensuring reliability, performance, and securityLead key projects from conception to deployment with a focus on distributed systemsTechnical LeadershipMentor junior engineers and promote engineering best practicesDrive observability initiatives and proactive tech debt managementCollaborate across teams to deliver enterprise-scale integrationsChampion innovation through pragmatic problem-solving and attention to detailDevOps & AutomationImplement CI/CD pipelines and infrastructure as codeBuild automation platforms that improve operational efficiencyEnsure system reliability through monitoring and performance optimizationWhat You BringRequired Expertise5+ years of professional experience with Java and PythonStrong expertise in Spring Boot and backend software fundamentalsDeep understanding of distributed systems architectureProficiency in SOA, SOAP, REST APIsExperience with messaging systems: Kafka, FlinkAgile & DevOps: CI/CD, Docker/Kubernetes, Infrastructure as Code, monitoring toolsProven track record of mentoring engineers and owning complex componentsExcellent debugging, problem-solving, and cross-team collaboration skillsPreferred SkillsExperience with enterprise-scale customer support tools and platformsKnowledge of case/contact management and automation workflowsFamiliarity with AI-assisted development toolsSaaS integration experienceCustomer-focused mindset with innovation-driven approachCloud certifications (AWS/Azure/GCP) or DevOps certifications#JavaDeveloper #BackendEngineering #SoftwareEngineer #DistributedSystems #SpringBoot #Kafka #Kubernetes #DevOps #TechLeadership #Hiring #ContractRole #EngineeringJobs

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