B2c Sales Associate

1 week ago

Kochi, India Marine Hydrocolloids Full time

Maintain relationships with current clients and identify new prospects through, calls, website etc

2. Responsible to generate incremental profits to the organization from existing customers as well as new customers

3. Generate orders based on queries and ensure timely follow-up and co-ordination with existing/new customers on orders

4. Responsible for sending product introduction and rates for products requested by the customer

5. Responsible for sending quotations, proforma invoices and samples based on the specification, to the customer

6. Responsible for following-up with customers for payment collection thereby ensuring cash in-flow

7. Co-ordinate with Finance to confirm statement on payments and execute orders based on confirmation

8. Work with the quality department on customer specification and ensure samples are developed without delay for confirmation from the customer and follow-up for sample approval

9. Collect feedback from customers on sample trials to guarantee quality is maintained as per the required specification of each customer

10. Accountable for shipment and logistics of products by co-ordinating with production and logistics teams

11. Responsible for post sales services and client relationship management

12. Address customer queries and complaints and suggest improvement in terms of products and service quality

13. Support in export related purchase and liaison with shipping forwarder

14. Responsible for collecting customer feedback and take measures to improve Customer Satisfaction Index

15. Organize and co-ordinate with team to represent the organization for exhibitions and fairs at the International level

16. Responsible for following up on the Leads and exploring new business possibilities

17. Reduce Lead Response Time and review periodically

18. Responsible for documentation of country specific certification and renewal processes

**Job Types**: Full-time, Regular / Permanent

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Yearly bonus

  • Edtech Sales Associate

    1 week ago

    Kochi, Kerala, India Brainwire Analytics Full time

    **Folks with Edtech experience only need to APPLY, Rest all will be rejected** We’re on the lookout for a driven and enthusiastic **Inside Sales Associate** to join our Bengaluru team! If you have 1-3 years of experience in B2C sales—especially in Ed-Tech or the Study Abroad space—we’d love to hear from you. **Key Responsibilities**: - Engage and...

  • Key Account Associate

    4 weeks ago

    Kochi, India Zetexa Global Full time

    Key Account Associate - Sales & Business Development About Zetexa: Zetexa Global Private Limited is a rapidly growing startup led by visionary leaders from IIT and IIM. We are revolutionizing the Travel Tech, Consumer IoT, and M2M industries with cutting-edge digital solutions across B2B and B2C markets. If you're passionate about client relationship...

  • Key Account Associate

    4 weeks ago

    Kochi, India Zetexa Global Full time

    Key Account Associate - Sales & Business Development About Zetexa:Zetexa Global Private Limited is a rapidly growing startup led by visionary leaders from IIT and IIM. We are revolutionizing the Travel Tech, Consumer IoT, and M2M industries with cutting-edge digital solutions across B2B and B2C markets. If you're passionate about client relationship...

  • Inside Sales Associate

    2 days ago

    Kochi, Kerala, India Brainwire Analytics Full time

    We are seeking a **proactive and growth-focused Sales Associate** to join our team in Kochi. If you have experience in B2C business development—and have strong communication skills in Malayalam—this role is a great fit for you. **Key Responsibilities**: - Understand client requirements and propose tailored solutions that add value. - Build and nurture...

  • Team Leader

    3 weeks ago

    Kochi, India Policybazaar.com Full time

    Job Title: Team Leader - Customer Service (Inbound Voice Process, B2C) Work Location: Kochi (onsite role). Department: Customer Support / Contact Center Reports to: Manager / Operations Head Job Summary: We are seeking an experienced Assistant Manager - Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice process...

  • Team Leader – Customer Service

    3 weeks ago

    Kochi, India Policybazaar.com Full time

    Job Title: Team Leader – Customer Service (Inbound Voice Process, B2C)Work Location: Kochi (onsite role).Department: Customer Support / Contact CenterReports to: Manager / Operations Head⸻Job Summary:We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice process...

  • Team Leader

    3 weeks ago

    Kochi, India Policybazaar.com Full time

    Job Title: Team Leader – Customer Service (Inbound Voice Process, B2C)📍 Work Location: Kochi (onsite role). Department: Customer Support / Contact Center Reports to: Manager / Operations Head ⸻ Job Summary: We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice...

  • Team Leader – Customer Service

    2 weeks ago

    Kochi, India Policybazaar.com Full time

    Job Title: Team Leader – Customer Service (Inbound Voice Process, B2C) 📍 Work Location: Kochi (onsite role). Department: Customer Support / Contact Center Reports to: Manager / Operations Head ⸻ Job Summary: We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice...

  • Apply Now! Team Leader – Customer Service

    2 weeks ago

    Kochi, India Policybazaar.com Full time

    Job Title: Team Leader – Customer Service (Inbound Voice Process, B2C)Work Location: Kochi (onsite role).Department: Customer Support / Contact CenterReports to: Manager / Operations Head⸻Job Summary:We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice process...

  • Sales & Operations Associate (Apply Now)

    3 weeks ago

    Ernakulam, India, Cochin / Kochi / Ernakulam Smart Wear Outfits Full time

    Job Description Company Description Smart Wear Outfits Ltd. is a UK-based workwear manufacturing and garment company that has been providing bespoke, high-quality, and reliable solutions since its founding in 2013. It serves both B2C (business-to-consumer) and B2B (business-to-business) customers with a diverse range of products, focusing significantly on...