ERP Access Associate

6 days ago

Bengaluru Karnataka, India Haleon Full time

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re cocreating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

Role Overview

In this role you will:
- Manage ticket queue and provision access requests as requested.- Provisioning/de-provisioning of ERP accesses of employees and CWs.- Ensure requests contain proper approvals and reviewing completed requests for accuracy.- Provide reports, provisioning and approval evidence when requested by auditors.- Support ad hoc requests & projects.

Key Responsibilities:
- Adhere to the service level agreement (SLA), established processes, security controls and corporate policies.- Build and nurture positive working relationships with dependent teams with the intention to meet the objectives.- Proactively respond to requests to provide broad level of support to identify, troubleshoot, and resolve access related issues.- Problem identification and timely resolving with the relevant solution for internal users. Maintaining operations support documentation.

Qualifications & Skills:
- Bachelor’s degree in a relevant field.- High level of fluency in spoken and written English.- 2 - 3 years of experience in GRC, SAP Security, Access Management & Ticketing Tool / ServiceNow.- High level of proficiency with Microsoft Office programs (e.g. PowerPoint and Excel).- Should have very good knowledge/experience in User Access Management Process, SAP GRC (ARM) & Reporting.- Knowledge & understanding of SAP Security module.- Good experience in ticketing tools like Service Now, etc.

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

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