Customer Relationship Officer

3 days ago

Vijayawada Andhra Pradesh, India Dhan Mitra Fin Services Pvt Ltd Full time

**Key Responsibilities**
- Generate leads and source LAP/HL customers through field visits, references, and tele-calling.
- Coordinate with credit and operations teams for smooth file processing and approvals.
- Maintain healthy customer relationships and ensure timely follow-up on leads and queries.
- Explain product features, eligibility criteria, and repayment options clearly to customers.
- Achieve assigned targets for loan disbursal and customer acquisition.
- Ensure complete adherence to compliance, documentation, and KYC norms.

**Key Skills Required**
- Good understanding of LAP & HL products and documentation process
- Customer handling and relationship management
- Basic financial knowledge
- Communication and negotiation skills
- Target-oriented mindset

**Educational Qualification**
- Graduate in any discipline (preferably Finance/Commerce)
- Prior experience in LAP/HL sales or customer service in NBFCs, banks, or housing finance companies
- Comfortable with fieldwork and client visits
- Knowledge of the local market and customer behavior

**Salary**: As per industry standards
**Incentives**: Performance-based

Contact: 7386990181

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Language**:

- English (preferred)

Work Location: In person

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