Associate - Retail Process, Jp

4 days ago

Chennai, India ADCI MAA 15 SEZ Full time

The qualifying requirement for the role is N4 certification in Japanese language along with any UG Degree Proficient in Internet navigation Has problem solving skills and attention to detail. Has good written and oral communication skills Drive process/system improvements basis ongoing trends/gaps identified Carries out tactical issue based communications with internal teams Job summary In this role associates are required to understand different operational techniques and have high level of attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggests changes to improve the process. This role would report to the Team Lead or the Operations Manager. Key job responsibilities **Key responsibilities**: Meets and/or exceeds the set productivity and accuracy targets. Participate in ad-hoc operational projects and audits Understand operational goals, vision, charter and process steps Execute on assigned project components of specific audit processes 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day Follow SOPs as prescribed and provide inputs to improve the process. The qualifying requirement for the role is N4 certification in Japanese language along with any UG Degree Proficient in Internet navigation Has problem solving skills and attention to detail. Has good written and oral communication skills Drive process/system improvements basis ongoing trends/gaps identified Carries out tactical issue based communications with internal teams

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