Associate - Retail Process, Jp

5 days ago


Chennai, India ADCI MAA 15 SEZ Full time

The qualifying requirement for the role is N4 certification in Japanese language along with any UG Degree
Proficient in Internet navigation
Has problem solving skills and attention to detail.
Has good written and oral communication skills
Drive process/system improvements basis ongoing trends/gaps identified
Carries out tactical issue based communications with internal teams

Job summary
In this role associates are required to understand different operational techniques and have high level of attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggests changes to improve the process. This role would report to the Team Lead or the Operations Manager.

Key job responsibilities

**Key responsibilities**:
Meets and/or exceeds the set productivity and accuracy targets.
Participate in ad-hoc operational projects and audits
Understand operational goals, vision, charter and process steps
Execute on assigned project components of specific audit processes
24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day
Follow SOPs as prescribed and provide inputs to improve the process.

The qualifying requirement for the role is N4 certification in Japanese language along with any UG Degree
Proficient in Internet navigation
Has problem solving skills and attention to detail.
Has good written and oral communication skills
Drive process/system improvements basis ongoing trends/gaps identified
Carries out tactical issue based communications with internal teams



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