Chat Process

5 days ago


Mumbai Maharashtra, India Anand Healthcare Full time

Provide clear, concise, and accurate responses to customer questions, ensuring a positive experience.
- Collaborate with other teams (e.g., Technical Support, Sales, etc.) to resolve complex issues.
- Follow-up on customer queries when necessary to ensure resolution and customer satisfaction.
- Handle multiple live chat conversations with customers, ensuring quick and professional responses.
- Identify customer needs and provide solutions or guidance in real-time.
- Escalate issues to appropriate departments when necessary and follow up to ensure resolution.
- Document interactions and maintain detailed records of customer issues, inquiries, and feedback.

Pay: ₹25,000.00 - ₹37,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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