Workplace Experience Enabler

2 days ago

Mumbai Maharashtra, India JLL Full time

JLL supports the Whole You, personally and professionally.
Key Responsibilities
Establish direct relationship with the employees.
Single Point of Contact of employees
Respond and close all feedbacks within defined SLA
Shares observations regarding any misalignment to defined guidelines of the area allocated
Have periodic connects with all point of contact of different business to understand their perspective of service
Execute employee engagement events & Participate in promotions in line with client expectations
Report any concerns or patterns in employee feedback periodically to Assistant Manager
Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc.
Welcoming guests in a friendly and professional way.
Addressing and escalating customer complaints.
Providing information about varieties of food available, programs and other services.
Take daily customer feedback & Maintain good POY score.
Making people aware about new food program and offers and speciality.
Always maintain grooming standards set by the organization
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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