
Workplace Experience Enabler
16 hours ago
**JLL empowers you to shape a brighter way**.
**Key Responsibilities**
- Establish direct relationship with the employees.
- Single Point of Contact of employees
- Respond and close all feedbacks within defined SLA
- Shares observations regarding any misalignment to defined guidelines of the area allocated
- Have periodic connects with all point of contact of different business to understand their perspective of service
- Execute employee engagement events & Participate in promotions in line with client expectations
- Report any concerns or patterns in employee feedback periodically to Assistant Manager
- Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
- Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc.
- Welcoming guests in a friendly and professional way.
- Addressing and escalating customer complaints.
- Providing information about varieties of food available, programs and other services.
- Take daily customer feedback & Maintain good POY score.
- Making people aware about new food program and offers and speciality.
- Always maintain grooming standards set by the organization
**Location**:
On-site -Mumbai, MH
**Scheduled Weekly Hours**:
48
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For additional details please see our career site pages for each country.
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