System Administrator

4 days ago


Noida Sector Noida Uttar Pradesh, India Halcom Marketing Pvt. Ltd. Full time

Job Title: System Administrator (Dialer Manager in outbound call center)

Location: Noida

**Job Type**: Full-Time

Department: IT

Reports To: Manager

**Note: This role requires to work in Night Shift in a 5-day working week setup.**

**Key Responsibilities**:
Dialer Management: Maintain and Manage Dialer for an outbound call center setup. (Mandatory Requirement)

Monitoring and Performance Tuning: Monitor system performance and troubleshoot issues to ensure optimal performance and availability.

Security Management: Implement and maintain security measures, including firewalls, antivirus software, and data encryption.

User Support: Provide technical support to end-users, including troubleshooting hardware and software issues, and resolving connectivity problems.

Backup and Recovery: Manage data backups and disaster recovery processes to ensure data integrity and availability.

Documentation: Maintain accurate documentation of system configurations, procedures, and network diagrams.

**Qualifications**:
Graduate and Undergraduate with minimum 1 year experience can apply

Proven experience as a System Administrator or similar role in an outbound call center using Dialer.

Strong knowledge of operating systems (Windows, Linux, etc.), networking concepts, and server hardware.

Hands on experience of Microsoft Office Suite, specially Microsoft Excel.

Excellent problem-solving skills and attention to detail.

Strong communication and interpersonal skills.

Relevant certifications and Diploma Holders would be given Preference.

**Benefits**:
Competitive salary up to 3.0 LPA

Food and Conveyance allowances

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- Do you have experince of Managing Dialer for outbound calls in International Call Center?

Work Location: In person

**Speak with the employer**
+91 9310782015



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